How can we help?
Human support / Account and purchase help
Email info@menloparklab.com and include “StyleMax” in the subject. Include the app version and a short description, but never send your password or full payment details.
Subscriptions
Open iOS Settings, tap your Apple Account, then Subscriptions to manage or cancel a plan. Use Restore Purchases inside StyleMax if an active Apple subscription is not appearing.
Camera and photos
StyleMax requests camera or photo access only when you choose a related feature. You can change access under iOS Settings → Apps → StyleMax AI.
Account deletion
Open Profile → Settings → Delete account in the app. This removes your StyleMax account and account-linked content from active systems. Apple subscriptions must be cancelled separately.
AI results
Outfit analysis and try-on results are directional. If a request fails, confirm your connection, use a clear well-lit photo, and try again. Contact us if credits were deducted for a failed result.